Taylor Swift is not going to “to make excuses to someone”. The mega-American pop star wanted to let her tens of millions of fans know on Friday that she was as outraged as they were by Ticketmaster crashing the day tickets for her next Eras tour went on sale. edge.

It was on her Instagram account that Swift commented on the unfortunate experience of her “Swfities”, facing hours of waiting, numerous and varied errors or price changes that can reach astronomical sums due to the unpreparedness of Ticketmaster, which has a near-monopoly position in the ticketing market. .

“It’s really hard for me to rely on an outsider”she explained, “sales of tickets to her concerts is one of the rare aspects of her career that she does not directly control. “And it hurts me to see mistakes happen and I can’t do anything about it.”she added.

“It’s really great that 2.4 million people were able to get tickets, but it pisses me off that so many of them feel like they had a nightmare to get them.”she continued.

According New York Timeswhich cites sources familiar with the matter, the Department of Justice has finally heeded the voices that have been heard for years to denounce Live Nation Entertainment’s stranglehold, which emerged from the merger of Ticketmaster and Live Nation in 2010, in the sector. tours and live performances.

Two sources say an antitrust investigation was launched – weeks before Taylor Swift’s box office crash – to establish whether Live Nation Entertainment abused its power in the music industry.